Last updated: 18 July 2026
This Privacy Policy explains how Sarah & Julie | Auckland Real Estate Agents (“we”, “us”, “our”), operating as part of Harcourts JK Realty (licensed under the Real Estate Agents Act 2008), collect, use, store and protect your personal information. We are committed to protecting your privacy in accordance with the Privacy Act 2020.
Information we collect
We may collect personal information including your name, contact details (phone, email, address), property details, buying or selling preferences, information relevant to a transaction, and information about how you use our website.
How we collect information
We collect information directly from you — for example when you contact us, request an appraisal, attend an open home, complete a form on our website, or engage us to buy or sell a property. We may also collect information from publicly available sources and third parties where relevant to a transaction.
How we use your information
We use your information to respond to your enquiries, provide real estate services, arrange appraisals and marketing, keep you informed about properties and market updates (where you have agreed to receive them), meet our legal and professional obligations, and improve our services and website.
Sharing your information
We may share your information with the wider Harcourts network and with trusted service providers who help us deliver our services (such as photographers, stagers, marketing platforms, solicitors and other professionals), and where required or permitted by law. We do not sell your personal information.
Storage and security
We take reasonable steps to keep your personal information secure and to protect it from loss, misuse or unauthorised access. Information may be stored on secure systems operated by us or our service providers.
Your rights
Under the Privacy Act 2020 you have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate. To make a request, please contact us using the details below.
Cookies and website analytics
Our website may use cookies and analytics tools to understand how visitors use the site and to improve your experience. You can manage cookies through your browser settings.
Third-party links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.
Contact us
Sarah & Julie | Auckland Real Estate Agents
Harcourts JK Realty, 4A Mount Albert Road, Mount Albert, Auckland
Julie – 021 770 564 | Sarah – 021 585 300
Email: julie.kelman-poto@harcourts.co.nz
If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz.
